Support Center

We're here to help! Get the support you need for your projects and technical questions.

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Technical Support

Get help with technical issues, bugs, or system problems.

support@buraqtech.net

24/7 Emergency Support

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General Inquiries

Questions about our services, pricing, or general information.

support@buraqtech.net

Mon-Fri, 9 AM - 6 PM EST

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Phone Support

Speak directly with our support team for urgent matters.

+1 (463) 249-2166

Mon-Fri, 9 AM - 6 PM EST

Frequently Asked Questions

How quickly do you respond to support requests?

We typically respond to support requests within 2-4 hours during business hours. Emergency issues are addressed immediately.

Do you provide ongoing maintenance for projects?

Yes, we offer comprehensive maintenance packages including updates, security patches, and technical support for all our projects.

What's included in your support services?

Our support includes bug fixes, minor updates, security monitoring, performance optimization, and technical consultation.

How do I report a bug or technical issue?

You can report issues via email at support@buraqtech.net, through our contact form, or by calling our support line.

Do you offer training for the systems you build?

Yes, we provide comprehensive training sessions and documentation for all custom systems and applications we develop.

🚨 Emergency Support

For critical issues that affect your business operations, contact our emergency support line immediately.

Emergency Hotline: +1 (463) 249-2166

Still Need Help?

Can't find what you're looking for? Send us a detailed message and we'll get back to you promptly.

Contact Support Team